Conroe Cowboy Co.

Terms and Conditions

Last Updated: March 23, 2025

Welcome to Conroe Cowboy Co. By accessing our website, purchasing our western wear products (primarily boots), or engaging with our services, you agree to be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using our website or making a purchase. If you do not agree with these Terms, you should not use our website or purchase our products.

1. General Terms

1.1 Eligibility: Our website and products are intended for users who are at least 18 years of age. By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.
1.2 Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to our website, and your continued use of the website or purchase of products constitutes acceptance of the updated Terms.
1.3 Website Use: You agree to use our website for lawful purposes only and in a manner that does not infringe on the rights of others or restrict their use of the website.

2. Product Purchases

2.1 Product Descriptions: We strive to provide accurate descriptions, images, and pricing for our western wear products, including boots. However, we do not guarantee that all product details (e.g., colors, sizes, or materials) are error-free, and we reserve the right to correct any inaccuracies at any time.
2.2 Pricing and Availability: All prices are listed in U.S. dollars and are subject to change without notice or if it is deemed that the project is no longer in the best interest of both parties at any time. Product availability, including limited-edition boots or special orders, is not guaranteed and may be subject to stock or force limitations.
2.3 Payment: We accept payment via major credit cards, debit cards, and other methods as specified at checkout. By providing payment information, you represent that you are authorized to use the payment method and that the information provided is accurate.
2.4 Order Confirmation: Upon placing an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order; we reserve the right to cancel or refuse any order for reasons such as product unavailability, payment issues, or suspected fraud.
2.5 Special Orders: Some products, such as custom boots or vape holster editions, are available by special order only. These orders may require additional processing time and are subject to specific terms outlined at the time of purchase.

3. Shipping and Delivery

3.1 Shipping: We ship to addresses within the United States and select international destinations. Shipping costs and estimated delivery times will be provided at checkout, but delays may occur due to factors beyond our control (e.g., weather, carrier issues).
3.2 Risk of Loss: The risk of loss or damage to products transfers to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they are in the carrier’s possession.
3.3 International Shipping: For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for delays or seizures by customs authorities.

4. Returns and Refunds

4.1 Return Policy: We accept returns of unworn, undamaged boots and other western wear products within 30 days of delivery, provided they are in their original packaging with tags attached. Custom or special-order items, including vape holster boots, are non-returnable unless defective.
4.2 Refund Process: To initiate a return, contact us at returns@conroecowboyco.com with your order number and reason for return. Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item, minus any shipping costs.
4.3 Defective Products: If a product is defective or damaged upon arrival, please contact us within 7 days of delivery. We will provide a replacement or refund at our discretion, including return shipping costs.

5. Intellectual Property and Cease and Desist for Product Infringement

5.1 Ownership: All content on our website, including product designs, logos, images, descriptions, and branding (e.g., Conroe Cowboy Co. logos, boot designs like the “Smoke Stride Vape Boots”), is the intellectual property of Conroe Cowboy Co. or its licensors and is protected by copyright, trademark, and other laws.
5.2 Prohibited Use: You may not reproduce, distribute, modify, or create derivative works of our intellectual property, including our boot designs, without prior written consent. This includes copying our unique western wear designs, such as snakeskin patterns or vape holster features, for commercial purposes.
5.3 Cease and Desist for Product Infringement: If we determine that any individual, entity, or business has infringed upon our intellectual property by copying, reproducing, or selling products that imitate our designs (e.g., our King Snake Editions or vape holster boots), we will issue a formal cease and desist notice demanding immediate cessation of the infringing activity. Failure to comply may result in legal action, including but not limited to seeking damages, injunctive relief, and attorney’s fees, to protect our rights and the originality of our western wear products.
5.4 User Content: If you submit content to our website (e.g., reviews, photos of our boots), you grant us a non-exclusive, royalty-free license to use, display, and reproduce that content for marketing purposes. You represent that such content does not infringe on the rights of others.

6. Vape Holster Boot Features

6.1 Battery-Powered Features: Some of our boots, such as the Smoke Stride Vape Boots, include rechargeable battery-powered vape holsters. These features are intended for adult use only (21+ in the U.S.) and should be used in accordance with local vaping laws.
6.2 Safety Warning: Conroe Cowboy Co. is not responsible for misuse of vape holster features, including battery malfunctions, overheating, or improper use of vaping devices. Always follow the manufacturer’s instructions for charging and using the vape holster.
6.3 Warranty: Vape holster boots come with a 90-day limited warranty for battery defects. This warranty does not cover damage due to misuse, water exposure, or unauthorized modifications.

7. Limitation of Liability

7.1 Disclaimer: Our products, including boots and vape holster features, are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee that our website will be error-free or uninterrupted.
7.2 Liability Cap: To the fullest extent permitted by law, Conroe Cowboy Co.’s liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question. We are not liable for indirect, incidental, or consequential damages, such as lost profits or emotional distress.
7.3 Product Use: You assume all risks associated with the use of our products, including wearing boots in hazardous conditions or using vape holster features. We are not responsible for injuries, damages, or losses resulting from improper use.

8. Indemnification

You agree to indemnify, defend, and hold harmless Conroe Cowboy Co., its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses (including attorney’s fees) arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

9. Governing Law and Dispute Resolution

9.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles.
9.2 Dispute Resolution: Any disputes arising from these Terms or your use of our website or products shall be resolved through binding arbitration in Conroe, Texas, in accordance with the rules of the American Arbitration Association. You waive your right to participate in a class action lawsuit or class-wide arbitration.
9.3 Jurisdiction: If arbitration is not applicable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Conroe, Texas.

10. Termination

We reserve the right to terminate or suspend your access to our website or services at our discretion, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use our website and services will cease immediately.

11. Force Majeure

Conroe Cowboy Co. shall not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond our control, including but not limited to natural disasters, pandemics, strikes, or governmental actions.

Conroe Cowboy Co.